Starter
Price shown on the checkout page before you confirm
per month
- Shared inbox for a small team
- Ticketing with status and assignee
- Email and website chat channels
- contact our support team
Help desk platform for support and post-sales teams
One panel for every support conversation
Tickets, shared inbox, and knowledge base in a single workspace. Connect email, website chat, and social media, then route, reply, and measure in one place.
Request a demo
30-day satisfaction guarantee
Fig. 01 — The shared inbox at work
Suraiyosaidovadesk panel
Every customer conversation, one organized inbox.
What the panel does
Six ways support work gets its own home
-
01
All channels in one inbox
Email, website chat, and social media messages land in the same panel. Your team stops switching tabs to find the full history of a customer.
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02
Tickets with clear ownership
Each conversation becomes a ticket with status, assignee, and history. Nothing stays unanswered because no one knew it was theirs.
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03
Queues that organize the day
Distribute incoming conversations into queues by topic, channel, or team. Agents open the panel and already know what to handle first.
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04
Automated replies for repeat questions
Set up automatic responses for the messages that arrive every day, like order status or business hours, and keep agents focused on complex cases.
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05
Knowledge base your customers can search
Publish articles and answers in a structured knowledge base. Agents link to them inside tickets instead of rewriting the same explanation.
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06
Performance reports for the team
Follow volume, queues, and team activity with built-in reports. Use the numbers to plan shifts and spot where conversations pile up.
Plans and subscription
Pick the plan that fits your agent count
Suraiyosaidovadesk is sold as a monthly subscription, priced per agent on the plan. The subscription renews automatically every month until you cancel it — to cancel, reach us through the contact page and the request is processed for the following renewal. Read the Refund Policy, the Terms of Use and the delivery terms before subscribing.
Growth
Price shown on the checkout page before you confirm
per month
- Everything in Starter
- Social media channels in the same panel
- Queues and routing rules
- Automated replies
- Knowledge base
- contact our support team
Pro
Price shown on the checkout page before you confirm
per month
- Everything in Growth
- Team performance reports
- Advanced queue configuration
- Support for larger agent teams
- contact our support team
How it works
Three moves from scattered to organized
1
Connect your channels
Link your support email, website chat, and social media accounts to the panel. Incoming messages start arriving as tickets.
2
Set up queues and your team
Create queues, add your agents, and define automatic replies and routing rules that match how your support already works.
3
Answer and measure
Your team replies from the shared inbox, uses the knowledge base for recurring topics, and tracks results in the reports.
How we work with you
- Subscription billed monthly, with plans based on the number of agents
- Support channel available for subscribers: contact our support team
- Clear plan, billing, and cancellation policies published before you subscribe
About the company
About Suraiyosaidovadesk
Suraiyosaidovadesk is an online help desk and customer service platform built for small and medium businesses, e-commerces, and post-sales teams. We bring ticketing, a shared inbox, and a knowledge base together so support work has one home.
The platform centralizes email, website chat, and social media in a single panel, with automated replies, queues, and team performance reports. The idea is simple: fewer scattered tools, more visibility over every conversation.
Access is sold as a monthly subscription, with plans that scale by the number of agents using the panel. contact our support team
To give growing support teams an organized, transparent way to handle every customer conversation.
Suraiyosaidovadesk · Reg. · · [email protected] ·
Questions and answers
Everything about billing, access and channels
How does payment work?
Suraiyosaidovadesk is a monthly subscription, and the price depends on how many agents you have on the plan. contact our support team contact our support team
How much does it cost?
Plans are priced per agent, billed monthly. contact our support team
How do I cancel the subscription?
The subscription is recurring and can be cancelled when you no longer want to renew. contact our support team
How do I request a refund?
Refund requests are handled through our official support channel. 30 See the Refund Policy.
How long until I get access?
Access is delivered online, with login details sent to the email used on signup. contact our support team
Which channels can I connect?
The panel centralizes email, website chat, and social media messages. [email protected]
Can I add more agents later?
Yes. Plans are organized by number of agents, so you move to the plan that fits your team size. contact our support team
Do I need to install anything?
No. Suraiyosaidovadesk is an online platform accessed through the browser. contact our support team
Is there a trial or demo?
contact our support team
Next step
Bring your support conversations into one panel
See how tickets, the shared inbox, and the knowledge base work together for your team. Tell us your channels and team size, and we'll show you the setup.
Request a demo