Refund Policy

We want you to be satisfied with Suraiyosaidovadesk. This policy explains how to request a refund of your subscription. Effective date: 2026-10-01.

Refund period

You may request a refund within 30 days of purchase.

The period counts from the date the charge was approved, for the plan and number of agents shown on your receipt.

How to request

E-mail [email protected] with your order number. We answer within 2 business days.

Include the account e-mail used at checkout and, if you wish, the reason — it helps us improve the product. You can also call and we will open the request for you.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval; card statements may take one or two billing cycles to show it.

We do not issue refunds in cash or to a different card or account than the one used for the purchase.

Cancelling versus refunding

Cancelling your plan stops future monthly charges and keeps your access until the end of the paid period. A refund is a separate request for a charge already made — see the period above.

No physical item is sold, so there is nothing to return or ship back.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

Contact

Suraiyosaidovadesk, registration · · [email protected] · .